It was so amazing not having to drive to the appointment, as a single, working mom… that was a HUGE blessing. And my daughter (the patient) is so used to using her device socially that this was a very comfortable way to have the appointment, from her bedroom. Nicole was so amazing. It didn't feel like she was on the other side of a screen, it was a very positive interaction. She was able to be sensitive to my daughter and provide very good guidance to both of us. Super impressed with her! THANK YOU!!!!!!!!