Everyone is genuinely caring. My TMS team (Rachel and Dr. Capelouto) are very knowledgeable and explain things in a way that s easy to understand. This experience with TMS is a lot different than my previous round at an out of state facility in that here, there is a weekly check in with adjustments being made as needed. When my experience is that my provider is invested in me and my treatment, it encourages me to pay more attention to my progress and treatment response.