Ginger responded immediately to my request for an appt. that I really needed. I had canceled it thinking I would still be hospitalized with pneumonia, (had been for 10 days), where they stopped my psych meds. I was unsure about how to start them up again. Ginger was great about reassuring me I would be okay and get back on track. I really appreciate Ginger being available today. And how the gal at the desk kept me on the line, recognized the need, responded as well, they communicated so well together , sent me the link, and I had the appointment going a few minutes later. Thank you!