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MindPath Care Centers at Carolina Partners in Mental HealthCare, PLLC

Medical Records FAQs

HOW CAN I REQUEST A COPY OF MY MEDICAL RECORDS?

If you would like to obtain a copy of your medical records, we will need you to complete a Release of Information. Please make sure to follow the directions and complete all required sections to avoid unnecessary delays.
Once you have completed and signed your Release of Information, you can submit it to the Medical Records Department either by fax, mail, or email at the contact information listed at the bottom of this page.

WHAT DOES IT COST TO HAVE MY RECORDS SENT TO ME?

Emailing Records: Our fee for emailing your medical records is a flat fee of $6.50.

Faxing or Mailing Records: Our fee for searching, handling, copying and mailing of medical records is $10.00 plus seventy-five cents (.75) per page up to 25 pages, fifty cents (.50) per page from page 26 through 100 and twenty-five cents (.25) for each page in excess of 100 pages.

WHAT IF I NEED MY RECORDS SENT SOMEWHERE ELSE?

If you need your medical records sent anywhere* outside of our practice, we will need you to sign a Release of Information giving us authorization to release your records. It is important that you complete this form in its entirety to avoid unnecessary delays.

*We do not need a Release of Information for Referring Providers, Primary Care Providers, and any entities covered under TPO Treatment, Payment, Health Care Operations as allowed for by the HIPAA Privacy Rule and Federal Law.

Once you have completed and signed your Release of Information, you can submit it to the Medical Records Department either by fax, mail, or email at the contact information listed at the bottom of this page.

WHAT IF I NEED TO REVOKE AN AUTHORIZATION THAT I’VE GIVEN?

If you have signed a Release of Information giving us authorization to release information to a party and you wish to Revoke that authorization, you MUST sign a Revocation Form withdrawing your authorization to share information with that party. A link to our Revocation Form is below. Please make sure to complete all required sections of this form to avoid unnecessary delays in revoking your authorization.

Once you have completed and signed this form, you can submit it to the Medical Records Department either by fax, mail, or email at the contact information listed at the bottom of this page.

RECORDS OVER 10 YEARS OLD

Please note that MindPath Care Centers at Carolina Partners in Mental HealthCare, PLLC retains medical records for 10 years as mandated by Federal Law. If you have not been seen in over 10 years and you were not a minor at the time that services were rendered, then your records have been destroyed and are no longer available.

IF YOU HAVE ADDITIONAL QUESTIONS REGARDING MEDICAL RECORDS, PLEASE CONTACT OUR MEDICAL RECORDS DEPARTMENT FOR ASSISTANCE

Phone: 919-792-3942
[email protected]
Fax: 855-365-7163

Healthcare Begins with Mindcare™

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